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  How do I delete my Penpal Profile account
  If you would like to delete your Penpal Profile from our Database, you must first login to your Penpal Profile.

On the left hand side menu, click on the link titled "Your Profile Details" which will bring you to the Penpal Profile Administration web page.

On the Penpals Administration web page, click on the link titled "Click Here To Delete Your Penpal Profile". Click OK when you see the confirmation pop up box. You will then receive a confirmation that your Penpal Profile has been deleted from our Database.

 
  How do I contact penpals located in the ScottishPenpals.com database?
  In order to send email messages to other penpals who are already members of ScottishPenpals.com, you must first create a penpal account, and then login to your penpal account. While browsing through the search results, you will be able to choose which penpal you would like to send an email message to.
 
  Help! I have forgotten my username or password!
  You can retrieve your username/password for your account by typing in your email into the Forgot Password Web Page.
 
  How do I upload a photo for my penpal profile?
  You must first login to your penpal profile account, and from the left hand side, under the Scottish Penpals Menu, click on the link that reads "Your Profile Details". There will be an area titled "Upload Photo For Your Penpal Profile". This is where you click on the "browse" button to search your local computer and select the image file you would like to use for your penpal profile.
 
  Help! I am receiving too many responses from fellow penpals. What can I do to stop receiving emails?
  You can hide your penpal profile from the penpal search results, by first logging into your account, and from the left hand side, under the Scottish Penpals Menu, click on the link that reads "Your Profile Details". Under the section titled "Your Penpal Profile Details Administration, you will be able to "hide" or "display" your penpal profile in the penpal search results.
 
  Help! I am either having trouble registering an account for the messagboard system or I cannot login into my messageboard account
  When registering an account for the messageboard system, please keep in mind that you will need to activate your account. After you initially register your information, you will need to keep your eyes open in your email system for an email that will contain a link which you will need to click on to activate your messageboard account.

When logging into the messageboard system, please keep in mind that you will need to login two times in a row to properly log into the messageboard system in order to post new messages.

 

   

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